Resources

Guides and more by the Provider Choice team to help you navigate your NDIS journey.

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Guide

Script to help your call the NDIS and endorse the plan manager you want to work with.

PACE

User friendly phone script to help participants endorse new plan managers under PACE.

Guide

Summary guide: PACE and upcoming changes to the NDIS for support coordinators and recovery coaches

PACE

Simple, easy to read summary highlighting key facts and changes related to PACE.

Webinar Recording

How the NDIS is changing with PACE and what it means for support coordinators and recovery coaches

PACE

Hosted by Jonathan Salgo, this webinar covers key changes under PACE and how these can impact support coordinators and their participants.

Article

Answering your participants’ questions about service agreements

Support Coordinator Resources
NDIS Funding

As a support coordinator, you play a key role in supporting your participants to understand their service agreements. Service agreements are a helpful way of setting expectations between participants and providers and can be quite confusing at times.

Webinar Recording

Making the NDIS work for rural and remote areas: challenges and opportunities for support coordinators

Support Coordinator Resources

As a support coordinator, it’s critical to know what changes are coming up so you can continue supporting the participants that need you. What is the NDIS currently doing to help with the unique market challenges in rural and remote areas? And what changes are they going to make in the future?

Guide

Your guide to consumables

NDIS Funding
NDIS Pricing Guidelines and Price Limits
Plan Management

How your NDIS plan can fund simple items to make your life easier. If you find yourself purchasing certain items in your day-to-day life because of your disability, there is a high chance you can get these funded through your NDIS plan. In NDIS terms, these fundable items are called consumables.

Webinar Recording

What the Psychosocial Recovery Coach role tells us about the future of support coordination

Psychosocial Recovery Coaching
Support Coordinator Resources

In 2020, psychosocial recovery coaching was introduced as a specialised offshoot of support coordination for people with psychosocial disability. Now with the NDIS review, the way participants are being supported by roles like recovery coaches and support coordinators is being looked at again.

Webinar Recording

Understanding behaviour support and restrictive practices for support coordinators

Support Coordinator Resources

Restrictive practices are complex forms of support. While designed to promote the safety of the participant and those around them, restrictive practices raise genuine concerns regarding a person's health, wellbeing and human rights. For support coordinators, this is a crucial area of understanding.

Infographic

How should I manage my NDIS funding?

NDIS Funding
Plan Management

Navigating the National Disability Insurance Scheme (NDIS) can sometimes be daunting, and one of the decisions that you have to make is which type of plan management will work best for you. Each option comes with its own benefits and challenges, and choosing the right one can make a big difference in how you can access and manage your supports.

Checklist

How to prepare for your first NDIS planning conversation: A to-do list

NDIS Funding
Planning

If you're eligible for NDIS funding, you should get ready for your NDIS planning conversation, where you'll discuss the supports, services, and products you require with an NDIS representative. This conversation determines the amount of funding you'll receive in your new NDIS plan.

Article

Who can help you on your NDIS journey

NDIS Funding
Plan Management

From first learning about the NDIS, then applying, to having your initial planning conversation and receiving your first NDIS plan - it’s normal to have lots of questions. At each point of your journey, who can you rely on to help you build your confidence?

Article

5 tips for setting your NDIS goals

NDIS Funding
Plan Review

The goals you set for the NDIS are really important because they will help in creating a plan that is personalised to you. Your goals will inform what you can spend your funding on - any funding spent on paid supports must be to help you achieve a goal in your plan.

Webinar Recording

How to turn your child's NDIS plan into helpful supports

Plan Management

In this webinar for parents, we'll take you step-by-step through how to implement your child's NDIS plan. Whether you have received your first NDIS plan, a new plan or are expecting to enter the scheme soon - this webinar will clear the fog and help you do the most for your child.

Webinar Recording

NDIS Home and Living Options 101

NDIS Housing and Accommodation

ILO, SIL and SDA are all little acronyms with big implications for participants. As a support coordinator, what's your role in helping someone navigate their home and living options? Learn all about NDIS housing and living options in our October Webinar.

Guide

A guide to challenging NDIA funding decisions for Support Coordinators

NDIS Funding
Support Coordinator Resources

Learn about the options available to participants when they want more or different funding in their plan. Including what to expect from the AAT review process and actionable tips you can share with the participants you support.

Webinar Recording

Plan Reassessments for Children with Autism

Plan Review

It's normal to feel stressed when your child has an upcoming plan reassessment. In this webinar, specifically for parents of children with Autism, we'll go step-by-step on how to prepare for an NDIS plan reassessment and the specific things you'll need to have ready to get the best outcome out of the process.

Webinar Recording

An NDIS card? Changes we could soon see to the NDIS payment system and what it means for your participants.

NDIS Funding

With NDIS actively working on a new point of sale (POS) payment system in 2022, we discuss what the potential changes could be and what they could mean for participants in our September webinar.

Webinar Recording

When funding requests are denied: A guide to the AAT and ‘Reasonable & Necessary’ for SupCos and PRCs

NDIS Funding

In this webinar, we explored the in-depth definition of 'Reasonable and Necessary' and what the AAT process looks like. You will learn how to fight for funding for your participants with examples of real AAT (Administrative Appeals Tribunal) decisions that show how out-of-the-box requests got approved.

Webinar Recording

Preparing yourself and participants for upcoming NDIS price changes

NDIS Policy and Analysis
NDIS Funding

With the release of the 2022-23 NDIS Price Guide, new pricing guidelines and price limits have been put in place. In this webinar recording, we dissect the new changes, as well as understand how to navigate price changes as an ongoing challenge in your role.

White Paper

Research Report: COVID and the NDIS

NDIS Policy and Analysis
Support Coordinator Resources

In this industry-first research report, we surveyed close to 300 Support Coordinators to uncover the true impact of COVID-19 on high needs NDIS participants across Australia.

Webinar Recording

The NDIS and other government systems: How they interact - 6 April 2022

NDIS Funding
NDIS Policy and Analysis

Often people with disability must engage with other government systems, not just the NDIS, to live the life they want. Learn how to navigate the Aged Care, Education and Employment systems alongside the NDIS in April's webinar.

Webinar Recording

The evolving role of the Support Coordinator in the wake of Covid-19 - 2 March 2022

NDIS Policy and Analysis
Support Coordinator Resources

In this webinar we explored the pandemic's impact on the role of Support Coordinators, participants and the wider disability sector using insights gained from a Provider Choice survey of 300 Support Coordinators.

Webinar Recording

What you need to know in 2022 about Support Coordination and Psychosocial Recovery Coaching - 2 February 2022

Support Coordinator Resources
Psychosocial Recovery Coaching
NDIS Policy and Analysis

In December 2021, the NDIS released new guidelines for Support Coordination and a framework for Psychosocial Recovery Coaching. We deep dive into these new documents and discuss what 2022 will hold for these key roles in the NDIS.

Video

Simplifying NDIS Funding

NDIS Funding

Watch this quick 2 minute video with Jonathan Salgo, Head of NDIS Innovation and C0-Founder at Provider Choice, for an overview of the three funding categories and what can be brought with each.

Webinar Recording

The NDIS: A Year in Review - 1 December 2021

NDIS Policy and Analysis

2021 has been a big year for the NDIS with a number of major changes and milestones. In this webinar, we looked at the year that was and forecasted what could be in store for 2022.

Infographic

Which Plan Review is right for you

Plan Review

Navigating NDIS Reviews can be tricky at the best of times, especially when it comes to knowing what type of review to request when your plan isn't right. Download this handy infographic to explore what the plan review process looks like and how to map it out, step-by-step.

Webinar Recording

Demystifying NDIS Plan Funding: What it looks like now and what the future might hold - 3 November 2021

NDIS Funding

How NDIS plans are created is a bit of a mystery. At the time of this webinar, the NDIS had recently released new data containing clues to this. Using this data, we looked at how NDIS Plans are built and what they might look like in future.

Checklist

How to Access a Digital Copy of your NDIS Plan

NDIS Funding
Support Coordinator Resources
Plan Management

A handy, step-by-step checklist for participants or nominees on how to download NDIS Plans through the MyGov Portal.

Webinar Recording

New Proposed NDIS Laws from the Morrison Government - 6 October 2021

NDIS Policy and Analysis

In this webinar, we break down and discuss the key NDIS legislative changes proposed by the Morrison Government. View the recording to find out what you need to know.

Guide

Your Guide to NDIS Funding

NDIS Funding

Learn the difference between Core, Capacity Building and Capital Supports funding with this expert written, pocket-sized funding guide.

Guide

Navigating NDIS Plan Reviews

Plan Review

Unhappy with your NDIS plan? Download our guide to learn about your plan review options and how to change your plan if it isn't right for you.

Guide

2021 Guide to Plan Management

Plan Management

Download our guide for a clear understanding of what Plan Management is and whether it's the right choice for you and your life.

Guide

July 2021 NDIS Reforms

NDIS Policy and Analysis

The Government has scrapped Independent Assessments, but some critical reform ideas remain on the table. Download our guide for an easy to understand version of what the July 2021 proposal covered.

Guide

ILO: What Support Coordinators Need to Know

Independent Living Options (ILO)
NDIS Housing and Accommodation
Support Coordinator Resources

From securing NDIS funding to finding a home, download our guide to find out everything you need to know about Individualised Living Options.

Guide

Psychosocial Recovery Coaching Guide

Psychosocial Recovery Coaching

What is a psychosocial disability? What does a Psychosocial Recovery Coach do? Download our guide and learn everything you need to know about the role Psychosocial Recovery Coaches have within the NDIS.

Webinar Recording

The Future of Support Coordination Funding - 31 March 2021

Support Coordinator Resources

In this webinar we covered how Support Coordinators could best prepare for the reforms being introduced by the NDIA and government in early 2021.

Webinar Recording

ILO: The Role that Support Coordinators Play - 1 September 2021

NDIS Housing and Accommodation
Independent Living Options (ILO)
Support Coordinator Resources

In August 2021 the NDIS clarified ILO (Individualised Living Options). In this webinar, we went through the full ILO process and funding, who it might benefit, and the role Support Coordinators play.

Webinar Recording

NDIS Housing Reforms (ILO) - 5 May 2021

NDIS Housing and Accommodation
Independent Living Options (ILO)

How does ILO (Individualised Living Options) work for Support Coordinators? In this webinar Jonathan Salgo deep dives into it with Hayley Maxwell from Northcott.

Webinar Recording

Unscheduled Plan Reviews - 26 May 2021

Plan Review

The importance of Unscheduled Plan Reviews is at an all time high. Learn about best practice with our in-house NDIS expert Jonathan Salgo, joined by Megan Moyle.

Webinar Recording

NDIS Reforms Update - 7 July 2021

NDIS Policy and Analysis

Everything you need to know about the biggest reforms ever proposed by the NDIS - set to impact all facets of the scheme.

Webinar Recording

Psychosocial Recovery Coaching - 4 August 2021

Psychosocial Recovery Coaching

Nearly 50,000 people in the NDIS have psychosocial disabilities. Learn more about Psychosocial Recovery Coaching, who can offer it and what we can expect in the future.

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