Resources
Guides and more by the Provider Choice team to help you navigate your NDIS journey.
Answering your participants’ questions about service agreements
As a support coordinator, you play a key role in supporting your participants to understand their service agreements. Service agreements are a helpful way of setting expectations between participants and providers and can be quite confusing at times.
Making the NDIS work for rural and remote areas: challenges and opportunities for support coordinators
As a support coordinator, it’s critical to know what changes are coming up so you can continue supporting the participants that need you. What is the NDIS currently doing to help with the unique market challenges in rural and remote areas? And what changes are they going to make in the future?
Your guide to consumables
How your NDIS plan can fund simple items to make your life easier. If you find yourself purchasing certain items in your day-to-day life because of your disability, there is a high chance you can get these funded through your NDIS plan. In NDIS terms, these fundable items are called consumables.
What the Psychosocial Recovery Coach role tells us about the future of support coordination
In 2020, psychosocial recovery coaching was introduced as a specialised offshoot of support coordination for people with psychosocial disability. Now with the NDIS review, the way participants are being supported by roles like recovery coaches and support coordinators is being looked at again.
Understanding behaviour support and restrictive practices for support coordinators
Restrictive practices are complex forms of support. While designed to promote the safety of the participant and those around them, restrictive practices raise genuine concerns regarding a person's health, wellbeing and human rights. For support coordinators, this is a crucial area of understanding.
How should I manage my NDIS funding?
Navigating the National Disability Insurance Scheme (NDIS) can sometimes be daunting, and one of the decisions that you have to make is which type of plan management will work best for you. Each option comes with its own benefits and challenges, and choosing the right one can make a big difference in how you can access and manage your supports.
How to prepare for your first NDIS planning conversation: A to-do list
If you're eligible for NDIS funding, you should get ready for your NDIS planning conversation, where you'll discuss the supports, services, and products you require with an NDIS representative. This conversation determines the amount of funding you'll receive in your new NDIS plan.
Who can help you on your NDIS journey
From first learning about the NDIS, then applying, to having your initial planning conversation and receiving your first NDIS plan - it’s normal to have lots of questions. At each point of your journey, who can you rely on to help you build your confidence?
5 tips for setting your NDIS goals
The goals you set for the NDIS are really important because they will help in creating a plan that is personalised to you. Your goals will inform what you can spend your funding on - any funding spent on paid supports must be to help you achieve a goal in your plan.
How to turn your child's NDIS plan into helpful supports
In this webinar for parents, we'll take you step-by-step through how to implement your child's NDIS plan. Whether you have received your first NDIS plan, a new plan or are expecting to enter the scheme soon - this webinar will clear the fog and help you do the most for your child.
NDIS Home and Living Options 101
ILO, SIL and SDA are all little acronyms with big implications for participants. As a support coordinator, what's your role in helping someone navigate their home and living options? Learn all about NDIS housing and living options in our October Webinar.
A guide to challenging NDIA funding decisions for Support Coordinators
Learn about the options available to participants when they want more or different funding in their plan. Including what to expect from the AAT review process and actionable tips you can share with the participants you support.
Plan Reassessments for Children with Autism
It's normal to feel stressed when your child has an upcoming plan reassessment. In this webinar, specifically for parents of children with Autism, we'll go step-by-step on how to prepare for an NDIS plan reassessment and the specific things you'll need to have ready to get the best outcome out of the process.
An NDIS card? Changes we could soon see to the NDIS payment system and what it means for your participants.
With NDIS actively working on a new point of sale (POS) payment system in 2022, we discuss what the potential changes could be and what they could mean for participants in our September webinar.
When funding requests are denied: A guide to the AAT and ‘Reasonable & Necessary’ for SupCos and PRCs
In this webinar, we explored the in-depth definition of 'Reasonable and Necessary' and what the AAT process looks like. You will learn how to fight for funding for your participants with examples of real AAT (Administrative Appeals Tribunal) decisions that show how out-of-the-box requests got approved.
Preparing yourself and participants for upcoming NDIS price changes
With the release of the 2022-23 NDIS Price Guide, new pricing guidelines and price limits have been put in place. In this webinar recording, we dissect the new changes, as well as understand how to navigate price changes as an ongoing challenge in your role.
The NDIS and other government systems: How they interact - 6 April 2022
Often people with disability must engage with other government systems, not just the NDIS, to live the life they want. Learn how to navigate the Aged Care, Education and Employment systems alongside the NDIS in April's webinar.
The evolving role of the Support Coordinator in the wake of Covid-19 - 2 March 2022
In this webinar we explored the pandemic's impact on the role of Support Coordinators, participants and the wider disability sector using insights gained from a Provider Choice survey of 300 Support Coordinators.
What you need to know in 2022 about Support Coordination and Psychosocial Recovery Coaching - 2 February 2022
In December 2021, the NDIS released new guidelines for Support Coordination and a framework for Psychosocial Recovery Coaching. We deep dive into these new documents and discuss what 2022 will hold for these key roles in the NDIS.
Which Plan Review is right for you
Navigating NDIS Reviews can be tricky at the best of times, especially when it comes to knowing what type of review to request when your plan isn't right. Download this handy infographic to explore what the plan review process looks like and how to map it out, step-by-step.
Demystifying NDIS Plan Funding: What it looks like now and what the future might hold - 3 November 2021
How NDIS plans are created is a bit of a mystery. At the time of this webinar, the NDIS had recently released new data containing clues to this. Using this data, we looked at how NDIS Plans are built and what they might look like in future.